Quality Policy
At SANOVO TECHNOLOGY GROUP, our mission is to deliver exceptional value to our customers through high-quality machines, services and turnkey solutions and responsible practices. Our policy is built on the following pillars:
- Customer satisfaction: We are dedicated to providing high-quality machines, parts, services and turnkey solutions emphasizing sustainable responsibility that meet customer expectations and support their operations effectively.
- Continuous improvement: We continuously refine and improve our processes to enhance quality of our machines, services and turnkey solutions and customer satisfaction. This is driven by insights from our internal systems as well as feedback from customers and other stakeholders.
- Development, responsibility & compliance: We prioritize the development of innovative, high-quality machines and complete turnkey solutions with a focus on sustainable responsibility. All activities are conducted in compliance with applicable legislation and recognized standards.
- Management system: The SANOVO Management System (SaMS) plays a vital role in supporting growth, operational efficiency and ongoing improvements in quality and compliance - benefitting all stakeholders.
- Communication of the quality: The policy is visible for all in the management system SaMS. It is included in a Read & Understood process meaning that in case of major changes notifications will be sent requesting all users to read and understand the updated policy.

