Delivering Confidence Through Service: The Master Eggs x SANOVO Collaboration

When Master Eggs set out to create a company rooted in quality, sustainability, and efficiency, they weren’t just looking for technology, they were looking for a partner. A partner that could offer long-term support, not just deliver machines.

That’s where SANOVO came in.

From Vision to Reality

The idea behind Master Eggs was born in 2012, driven by a simple but powerful ambition: to avoid waste and make better use of a valuable protein source—eggs that couldn’t be used for direct human consumption. As the concept matured, six Brazilian egg producers joined forces and founded Master Eggs. Together, they envisioned a facility in the southern Brazil that could transform eggs into safe, pasteurized products for a growing market.

Having known SANOVO from earlier interactions, the team at Master Eggs reached out to explore possibilities. What followed was more than a sales process—it was the beginning of a long-term collaboration. SANOVO guided them through visits to multiple facilities in Brazil, Europe, and beyond. Those early steps built not just trust, but mutual understanding.

Building Something That Lasts

By 2015, construction began. The SANOVO equipment arrived, an OptiBreaker 6 and a 3000-liter Pasteurizer and together, both teams assembled the plant. From day one, SANOVO was on-site, providing hands-on installation support and technical guidance. “The SANOVO team were extremely competent, agile, and always present,” Evandro Luis Stragliotto, Managing Partner and CEO at Master Eggs. recalls. “Everything got up and running smoothly—without any setbacks or major waste.”

But while building the facility was one milestone, maintaining excellence was the real challenge—and that’s where SANOVO’s after-sales service became the backbone of the partnership.

Service that Builds Trust

Today, Master Eggs operates under a comprehensive preventive maintenance contract with SANOVO. This agreement ensures that every part of their operation runs smoothly—day after day.

“It gives us a sense of security and commitment,” says Claudinei Cantelli, Business Manager “We don’t miss a batch or fail to serve a customer due to equipment failure. If something arises, SANOVO is there—often before we even know there’s an issue.”

The partnership is more than just response time. Over the years, SANOVO has helped train Master Eggs’ internal maintenance team, gradually handing over more responsibility while always remaining available for support. From video calls to emergency parts, SANOVO’s technicians are consistently responsive and well-prepared.

“We just call, send an email, or set up a video call—whatever is needed. The problem gets solved right away. It’s perfect.”

Evandro Luis Stragliotto, CEO at Master Egg, a Brazilian customer of SANOVO TECHNOLOGY.

Why It Matters

For Master Eggs, after-sales care isn’t an extra—it’s essential. Their reputation depends on quality and reliability, not just in production, but in how issues are prevented and handled. SANOVO’s ability to offer immediate assistance, regular check-ins, and deep technical know-how has been a key driver of Master Eggs’ success in the market.

Technicians at Master Eggs in Brazil operating SANOVO egg processing equipment

Filled liquid egg bags transported on a conveyor in the Master Eggs processing facility.

Perfect Service

"We’re very happy with SANOVO’s after-sales support—it’s fast, reliable, and delivered by technicians who clearly know what they’re doing. We would 100% recommend them. Top marks. Perfect service."

Evandro Luis Stragliotto, Managing Partner and CEO at Master Eggs

A Shared Vision for the Future

Today, Master Eggs is known not just for its pasteurized egg products, but also for its sustainable approach—operating a fully biological wastewater treatment system and investing in renewable energy. Throughout their growth, SANOVO has remained a trusted advisor, introducing new technologies and collaborating on future improvements.

“We’re a company that never stops investing. And we rely heavily on SANOVO’s technology—it’s now part of our company culture.” says Claudinei Cantelli, Business Manager.

In a world where automation can often feel distant, the relationship between Master Eggs and SANOVO is proof that real partnerships still matter. It's not just about machines. It’s about people, trust, and delivering quality—together.

SANOVO OptiBreaker egg breaking equipment for egg processing