Technician inspecting industrial spray drying equipment during powder processing.

Worldwide service & support anywhere at anytime

At SANOVO TECHNOLOGY PROCESS, we believe that our commitment to you doesn’t end with the delivery of our advanced processing equipment. Our Customer Care is designed to ensure you get the most out of your investment, providing comprehensive support and service every step of the way.

Need support? We are here for you!

At SANOVO TECHNOLOGY PROCESS you are our most important asset, and we want you to feel as such. When you invest in our equipment, you get a lifelong and dedicated partner, who will thrive to make your production and business a success – today, but also tomorrow.

Unforeseen emergencies do happen in every type of industry occasionally. Failure of critical parts lead to expensive downtimes why we are ready to support you right away with technical knowledge, personal support and replacement parts if needed.

SANOVO support specialist assisting a customer remotely at an office workstation.

Do you want to know more?

Collage showing SANOVO TECHNOLOGY PROCESS customer care, application testing, and industrial processing equipment.

CarePlans by SANOVO

Our CarePlans provide customized maintenance and support packages designed to maximize the efficiency and longevity of your equipment, ensuring optimal performance and minimizing downtime.

Spare parts warehouse at SANOVO TECHNOLOGY GROUP.

CarePackages

Maintain performance and durability of your SANOVO equipment with our extensive range of genuine spare parts. Our comprehensive inventory ensures you have easy access to the exact components you need. With expert guidance and reliable service, we help keep your operations running seamlessly.

Technical support

Our dedicated Technical Support team provides expert assistance to ensure the optimal performance of your SANOVO equipment. We offer support, remote diagnostics, and on-site services to quickly resolve any technical issues.

Test center

We offer comprehensive training programs and application support tailored to your team's needs, equipping them with the knowledge and skills to operate and maintain SANOVO equipment effectively, enhancing productivity and safety.

Team reviewing technical blueprints during project planning and engineering design at SANOVO TECHNOLOGY GROUP.

Project management

Our unique approach to project management has a proven track record of success. With our expertise, experience, and passion for what we do, we ensure that your project will be successfully delivered, meeting your expectations and objectives.

SANOVOCare

Reliability, Performance, and Support

We understand that efficient production is the key to success. That is why we offer more than just equipment - we provide comprehensive customer care solutions that keep your operation running at its best.

SANOVOCare consists of:

CarePlans
CarePackages
Onsite operator training
Remote support
Proactive performance

From technical support and preventive maintenance to spare parts and hands-on training - our expert team is always ready to help.

Interested in SANOVOCare?

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"Our objective is to add value to your product and increase your business opportunities in a cost effective way"

Thomas Rubæk, Managing Director

Why should you choose us?

A customer service technician assisting with knowledge about a machine component during service consultation.

Expertise

Our team brings extensive industry experience and deep technical knowledge to support your needs.

Reliability

We are committed to providing dependable service and support, ensuring your operations run smoothly without interruption.

Flexibility

We tailor our services to meet your unique requirements, offering customized solutions that fit your specific situation.

Proactivity

Our proactive approach ensures potential issues are addressed before they become problems, minimizing downtime and maximizing efficiency.

Get in contact with us!

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